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TERMS AND CONDITIONS
RATES All the rates are expressed in US dollars and
are subject to change with no previous notice. The rate of the
tours and programs is per person upon a double occupation basis,
unless different conditions are specified. The rates expressed
on the hotels lists are per room.
PROGRAMS All the programs are carefully
planned, however, due to operational reasons, it may be
necessary to change the order of the different activities or the
route specified in the itinerary. These changes are not usual to
happen, nonetheless, the itinerary should be considered as a
basic guide of the program.
FLIGHT TICKETS Flight tickets prices go
according to availability and can be changed without previous
notice until they have been issued. Credit card expenses are
included in here. The flight schedules and flight numbers can be
changed on behalf of the airline company. Certain restrictions
are applied, for instance, lost tickets cannot be refunded and
they go under restrictions imposed by the airline company.
HIRED TOURS
Cancels and Refunds - All cancels and refunds
shall be sent on a written document which must include the most
important information, so that they can be addressed immediately.
If a cancel is received within 30 days before the arrival in
Peru or the beginning of the hired service, the total payment
will be refunded. This does not include the administrative
expenses.
If a cancel is received within 29 to 16 days before
the arrival in Peru or the beginning of the hired service, the
refund will suffer a penalty of the 50% of the contracted price.
NO refund will be given if the cancel is received within 15 days
before the arrival in Peru or the beginning of the hired service.
If there is a last-minute purchase of a tour, and it is
afterwards cancelled, it will NOT be refunded. The no presence
of (a) passenger(s) will give place to the total loss of the
hired service and NO refund will be given. Likewise, if the
hired services are cancelled during the tour itself, NO refund
will be given.
Certain services might be interrupted or even
cancelled due to weather conditions acts of God, or disturbances.
These are out of the control of hotels, airlines, service
suppliers, Inka Wasi Travel Service or its partners and NO
refund will be given as a result of them since such
interruptions and cancels go beyond our control.
RESPONSABILITY In all the arrangements of
travel, Inka Wasi Travel Service acts on behalf of its clients
organizing on their names, the means of transport,
accommodation, and other requested tourist services. Hence we do
not take any responsibility in case of accidents, delays or
interferences to the tour, which are out of our reach;
especially regarding programs and schedules. This shall be
considered of great importance.
In the same way, our company does not take
any responsibility due to illnesses, physical or mental
impediments which may disturb the health or integrity of the
passenger(s) or others during the tour or when our services are
being provided. In the light of this, our company will not
recognize any claim or refund due to the concepts mentioned
above. This includes the cases which in normal conditions do not
show any problem.
Thus, we require to be informed, before our
services are hired, of any restrictions mentioned above in order
to make the suitable decisions to ensure the quality of our
services.
INKA TRAIL PROGRAM CANCELLATION &
REINBURSEMENT POLICIES
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If a cancellation is made 90 days or more
prior to the beginning of the trekking route, the penalty will
be 20% of the total amount.
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If a cancellation is made between 89
to 40 days prior to the beginning of the trekking route, the
penalty will be 85% of the total amount.
-
If a cancellation is
made 39 days prior to, or even the same day of the beginning of
the trekking route, the penalty will be 100% of the total
amount.
-
If during the length of the trekking route the traveler
abandons the excursion as a decision made by themselves, NO
reimbursement will be made and no claim will be accepted
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CHOQUEQUIRAO AND SALCANTAY TREKKING ROUTES CANCELLATION &
REINBURSEMENT POLICIES
-
If a cancellation is made 30 days or more
prior to the beginning of the trekking route, the penalty will
be 10% of the total amount.
-
If a cancellation is made 16 days or
more prior to the beginning of the trekking route, the penalty
will be 20% of the total amount.
-
f a cancellation is made 15
days prior to, or even the same day of the beginning of the
trekking route, the penalty will be 100% of the total amount.
-
If
during the length of the trekking route the traveler abandons
the excursion as a decision made by themselves, NO reimbursement
will be made and no claim will be accepted.
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